FAQ
We’ve gathered answers to the most frequently asked questions to make your shopping experience easier and more enjoyable.
If you still have any questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help and ensure you have the best experience with our products!
Ordering & Returns
Where does Rimberio ship?
We currently ship worldwide. Shipping rates and delivery times vary depending on your location. You can view estimated shipping costs at checkout.
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times depend on your location:
Domestic (U.S.): 3-7 business days
Europe: 5-10 business days
International: 7-14 business days
Expedited shipping options are available at checkout.
What is your return policy?
We accept returns within 14 days of receiving your order, provided the item is unworn and in its original packaging. Custom or engraved pieces are final sale. To initiate a return, email us at returns@example.com.
Do you offer gift wrapping?
Your pieces will arrive in our 100% recyclable box and reusable cotton pouch. Sending as a gift? Add the finishing touches with our signature gift box, available to add within your cart.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. If you haven’t received tracking details within 3 business days, reach out to us at support@example.com.
Need Help Now?
We’re here for you! For quick answers to common questions about orders, shipping, returns, and more, visit our FAQ. If you need further assistance, our team is happy to help – simply reach out, and we’ll get back to you as soon as possible.
Free Shipping Over $100
We offer worldwide complimentary shipping on orders over $100.
Committed to Climate Action
We're committed to using sustainable materials in a responsible way.
Customer Love
Speak to one of our expert consultants via email or text, Monday through Sunday.